Profile

Akmal Ahmed

Senior Software Engineer | Cloud Computing | Kubernetes | Microservices | DevOps

I am passionate about creating efficient, scalable solutions and mentoring junior developers. My goal is to leverage my skills in cloud computing and DevOps to drive innovation and efficiency in software development.

With over 10 years of experience in the software industry, I have a proven track record of delivering high-quality software solutions. I am proficient in various programming languages and frameworks, including .Net C#, Python, Node.js and PHP. My experience spans across multiple domains, including fintech, e-commerce, and enterprise applications.

In my current role, I have successfully led the development of several high-impact projects, including a cloud-based payment processing system that improved transaction speed by 30% and reduced operational costs by 20%. I am also experienced in implementing CI/CD pipelines, automating deployment processes, and ensuring high availability of applications.

I am a strong advocate for Agile methodologies and have experience working in cross-functional teams to deliver projects on time and within budget. I believe in continuous learning and staying updated with the latest industry trends and technologies.

In addition to my technical skills, I have excellent communication and interpersonal skills, which allow me to collaborate effectively with team members and stakeholders. I am committed to delivering high-quality work and continuously improving my skills and knowledge.

Outside of work, I enjoy contributing to open-source projects and participating in tech communities. I am also passionate about mentoring and sharing knowledge with others in the field.

Feel free to connect with me on LinkedIn or GitHub to discuss potential collaborations, share ideas, or explore new opportunities. I am always open to networking and learning from others in the tech community.

Thank you for visiting my portfolio! I look forward to connecting with you.

Best regards,

Skills

Web Technologies
HTML CSS JavaScript Angular Node.js Vue.js
Cloud Platforms
Google Cloud Platform (GCP) Digital Ocean Private Cloud
Collaboration Tools
SharePoint Office 365 Google Workspace Notion Atlassian Suite
DevOps
Git GitHub/Lab Kubernetes Docker CI/CD Infrastructure as Code (IaC)
Integrations
Payment Gateways Slack Freshdesk Core Banking Systems
Mobile Development
Android Flutter Framework7 Cordova
Microservices & APIs
REST GraphQL Serverless Functions
Database Technologies
SQL NoSQL (MongoDB, Cassandra)
Project Management
Agile Scrum Kanban

Experience

Lead Application Support (Hala Financing)

2024 - 2025 β€’ Hala Payments
  • Having prior experience of setting up an application support team, Joined back temporarily to set up and replicate the Application support department in Hala Financing.

Head of Engineering (Hala Global Expansion)

2024 - 2024 β€’ Hala Payments
  • During my tenure as a Head of Engineering at Hala GE, I led the development and deployment of products, ensuring seamless functionality and high performance.
  • Onboarded Google Cloud Platform (GCP) infrastructure to enhance system scalability and integrating with open banking, KYC/KYB processors and payment aggregators.
  • I also coordinated with global teams to support expansion efforts, ensuring smooth operations and technical alignment.
  • My role involved overseeing the development of new features, optimizing existing systems, and ensuring compliance with industry standards.

Lead Support Engineer L2

2023 - 2024 β€’ Hala Payments
  • Lead the L2 support. Did multiple automations to empower the Hala support team.
  • Built the incident management processes including ticket management automation for L1, L2 using Freshdesk, Slack, and SMS notifications.

Sr. Software Engineer + Lead L3

2020 - 2023 β€’ Hala Payments
  • I played a key role in refactoring products into modern architectures (microservices) to enhance scalability.
  • Developed Co-Badged Visa Cards, implemented ISO-8583 standards, and built corresponding back-office modules for card operations, including chargeback processing, which enhanced dispute resolution efficiency.
  • Provided L3 support for B2B, B2C services, and implemented monitoring and alerting systems to improve incident response efficiency for core payment failures.
  • Collaborated with team to enhance payment gateway integrations and improve overall system performance.

Full-stack Developer

2016 - 2020 β€’ Hala Payments
  • Wrote the first line of Hala’s payment platform code in 2017.
  • Developed end-to-end Public/internal applications with a focus on backend and frontend efficiency using Cordova, .NET, Angular, and PHP.
  • My work also involved building, deploying and maintaining RESTful APIs to ensure optimal performance and security.
  • Enhanced system by integrating payment gateways and banking APIs.
  • Played a key role in initiating the modernization of system architecture.

Software Engineer (Digital Signage)

2011 - 2015 β€’ COMM-IT Middle East
  • Developed digital signage solutions(using Scala Signage) for banking, healthcare, and hospitality sectors.
  • Done client's CMS integrations for real-time data feeds and management of signage networks across multiple locations.
  • My role also included optimizing system performance, troubleshooting technical issues, and collaborating with cross-functional teams to deliver customized solutions.

Team Leader

2009 - 2009 β€’ SIEMENS Pakistan. Eng. Co. Ltd
  • Worked as Team Leader in Siemens on Program Monitoring & Implementation Unit (PMIU) Deploying the IT Labs in government schools project.

System & Network Engineer

2007 - 2009 β€’ EXPERTS IT SOLUTIONS LIMITED
  • As System and Network engineer, implemented several network solutions.
  • I have also provided training sessions to the classes in Institute wing.

Education & Certifications

Bachelor of Science in Computer Science

Allama Iqbal Open University

2006 - 2010

GenAI Startup

Google GenAI Statup School

2024

MCITP Enterprise Administration

Microsoft IT Academy

2011

CCNA Routing & Switching

Cisco Network Academy

2011

Procurve Routing & Switching

HP ExpertONE

2011

XenAPP Virtualization

Citrix IT Academy

2010

Office Applications

Punjab Board of Technical Education

2003

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